Return Policy

We strive to make the highest quality products for our customers. We put our customers first through our product development process and ensure we offer only the best product in our packaging, sealing, and materials. 

If you are not completely satisfied with your product, please contact us so that we can discuss how we can serve you better in the future to ensure your trust in Frozen North Hemp.

To ensure we provide only the highest quality product to our customers and due to the nature of our product content, all sales are final and product is not returnable. If an exchange of product is requested, please contact us or send an email to info@frozennorthhemp.com so that we may review and have a chance to work out a solution with you.

If you receive defective product, please let us know immediately so we can address the issue and correct it, so that you can be assured of our promise of quality and satisfaction in your product purchase.